SARA (State Authorization Reciprocity Agreements)

SARA, State Authorization Reciprocity Agreements, supports equal access to distance education in higher education and streamlines regulations.

SUNY Polytechnic University’s degree and certificate programs delivered through distance education are registered with the State University of New York (SUNY) and the New York State Education Department (NYSED).

SUNY Polytechnic is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) and follows the complaint resolution policies and procedures outlined within the SARA Policy Manual and summarized here. Consumer protection complaints resulting from distance education courses, activities, and operations may be submitted to SUNY Polytechnic Institute for investigation and resolution at this SARA Student Complaint Form. SARA policies do not cover complaints related to grades or student conduct violations.

If a student is dissatisfied with the campus-based resolution, a concern may be submitted to System Administration of the State University of New York as outlined as outlined on the SUNY Student Concerns page . And, if still not satisfied, a complaint may be submitted, within two years of the incident about which the complaint is made, to the New York State Education Department SARA-Student Complaint Process page. Please note, this does not include complaints related to grades or student conduct violations, both of which are to be fully addressed via campus processes, not through the NC-SARA complaint resolution procedures.